You almost have to wait until they take a breath to get a comment or question in!
Learning how and when to “shut up” is both a behavioral habit as well as a leadership trait.
According to Mike Staver of The Staver Group – www.thestavergroup.com – many people don’t know when to talk and when to put a brake on it.
Here are a few questions to determine whether you know how to keep your mouth shut or not:
- After you make your point, do you just have to add a few other (unnecessary) comments?
- Do you say “in closing” several times before you really close?
- Do you have to have the last word in an argument or disagreement?
Here are some communications tips from Staver:
- Be clear about what you are attempting to communicate.
- Share with the person you are communicating with what you want to accomplish.
- Avoid getting distracted by other issues, ideas, points, stories, etc. (I refer to this as “wandering around the verbal landscape”! With folks that do this, you just want to scream “Stick to the point”!!)
- Use “talk-ending” techniques such as “So what are the next steps?” or use an example to wrap things up.
- Learn to tolerate silence. It is effective…and it won’t kill you, Staver says!
“Leadership – never stop learning”
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